IT support is a vital or critical aspect of the functioning of your business operations. There are points however where IT support and expertise becomes an aspect that is out of the scope of your business and you would need to invest in resources, hardware, software and even accessories that only pile on your costs just so you could keep the IT side functional.
Enter an IT services company. An IT service provider that specializes in different technology domains can provide expertise, knowledge, and skill. Teams within the IT services organisation specialize in areas like hardware maintenance, infrastructure management, software development and many others. This can relieve a lot of unnecessary headaches for organisations who can then focus their efforts on developing their core competencies, business objectives and goals.
Some organisations would look at partnering with an IT services company as an additional cost burden to bear. A partnership like this could in fact improve your cost efficiency. You wouldn’t have to have in-house resources and maintain an IT department. You could opt out of this and choose to outsource your IT needs and management if necessary. Another benefit is that IT service organisations like Bartleet IT can provide flexibility and scalability with customized packages and pricing models.
Advance technological solutions are another key area to consider partnering with an IT services company. The constant need to stay ahead of the curve with the latest technological solutions and tools by default expose these same trends and technologies to client partners. This enables companies to update their IT infrastructure and even drive innovation to the point where it can affect the bottom line positively.
One of the most crucial areas organisations look for when partnering with an IT Services Solutions provider is 24 x 7 access. One of the defining strengths of Bartleet IT’s tech support division is the 24 x 7 x 365 access to technical support and maintenance. We even go a step further to be able to provide our services island-wide with a team constantly on the ground and ready to move wherever it might be; a large branch or outlet in the central business district or a small branch in need of urgent access that is in a remote area of the country.
To ensure your business doesn’t run into unforeseen IT issues, an IT support partner offers multiple types of maintenance solutions. Bartleet IT as part of our ‘Annual Maintenance Contracts’ with our partners offers both scheduled preventive maintenance up to 03 times a year and then also unlimited corrective maintenance.
Bartleet IT is the IT sector of the Bartleet Group of Companies and comprises of 04 renowned IT entities. We have been in the IT business since 1979 and one of our primary business verticals is providing IT maintenance and support to some of Sri Lanka’s leading corporates, financial and government institutions. Led by a team of experienced professionals, our Customer Support Engineering Division (CSED) comprises of over 40 technicians spread all around Sri Lanka.
If you have issues with your IT why not give us an opportunity to show you what we can do for your business. By leveraging the resources, experience and expertise of our trained IT professionals you can focus on your core competencies and enhance the efficiency of your operation.
Call 0114324910 to find out more.